Core · CRM, records, and leads
Pet-parent profiles with phone number as the ID · multiple pets per customer · rich pet profiles with medical flags, temperament, and handling notes · unified timeline · documents per pet · duplicate merge · segmentation · lead pipeline with one-tap convert · private vs visible notes · pinned alerts.
Core · Scheduling and booking channels
Day, week, and month views per staff and resource · conflict prevention · buffers · drag-and-drop reschedule · multi-service appointments · recurring series · waitlist with one-tap notify · branded booking page · embeddable widget · WhatsApp guided booking · self-service reschedule within policy · deposits · booking rules and vaccination-proof requirements.
Core · POS, GST billing, and payments
Bills from services and products · discounts and coupons · CGST, SGST, IGST with HSN and SAC codes · place of supply · amount in words · sequential numbering and branded templates · estimates to invoices · credit notes and refunds · split and partial payments · tips · cash, UPI, card, Razorpay links and in-app · webhook reconciliation · settlement reports · dues reminders · autopay mandates.
Core · Marketing, staff, and loyalty
Confirmations and reminders with configurable timing · rebooking nudges, vaccination due, win-back, birthdays · broadcasts to segments with delivery stats · two-way WhatsApp inbox with human handover · template library · consent and opt-out · staff roles and OTP-based accounts · schedules and leave · clock-in and clock-out tracking · commissions and per-staff revenue · session packages · prepaid wallets · memberships · points, referrals, and gift cards.
Core · Inventory, reports, and platform
Products with SKU, barcode, and variants · stock per location with auto-decrement · low-stock alerts and purchase orders · daily dashboard · revenue by service, staff, and location · repeat rate and LTV · no-show and occupancy · GST exports · CSV and PDF · offline-friendly mobile app with sync · guided onboarding and customer import · audit log · backups · built for DPDP Act 2023 compliance with India data residency.
By vertical · 11 business types
Grooming report cards and breed pricing · boarding occupancy, care logs, and welfare view · daycare passes and play groups · veterinary SOAP notes, prescriptions, certificates, and pharmacy · walker GPS proof and live updates · sitter visit reports with GPS check-in · spa menus and therapists · trainer programs and progress · taxi trips with live ETA · retail POS and food subscriptions · breeder litters, waitlists, and contracts.
Pet parents and the collar
Book, reschedule, and pay on WhatsApp · one health record across providers · report cards, photos, and daily logs · live walk and boarding tracking · collar dashboard with location, geofence, heart rate, temperature, steps, and battery · consent-gated sharing per provider, revocable at any time · lost-pet mode · multi-pet households.